Here are the most common steps you can take if you are having trouble logging into a live webinar or if you experience any difficulty during the webinar.
Step 1: Make note of any error message you have seen. This will be important if you need to call for technical support.
Step 2: Make sure that you have installed the latest version of the Zoom Client for Meetings. You can also join the Zoom test meeting to check your system setup. If you are unable to join the Zoom test meeting, please contact Technical Support for assistance.
Step 3: Enter the live webinar by logging into your Continued Respiratory Therapy CEU account.
- Log in to your Continued account by clicking the Sign In button.
- Navigate to your Dashboard.
- Find the live webinar listed on the right.
- Click on the Attend Now button
NOTE: The Attend Now button will only allow you to log in to the live webinar during the scheduled time of the live webinar.
If you are logged into your event and experience audio problems, please make sure your speakers/headphones are connected to your computer securely, turned on with the volume at mid-level, and not muted.
If you have gone through all of these steps and continue to experience problems, please contact us, or send a note to the moderator using the Q&A and we will help you directly.
Comments
0 comments
Article is closed for comments.